Privacy

Privacy Policy for Gleemedspa.com

Gleemed Spa (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Gleemedspa.com, and when you engage with our services, including SMS/text messaging communications.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Phone number
• Email address
• Mailing address
• Date of birth (if provided)
• Payment information (processed securely via third-party vendors)

b. Automatically Collected Information

• IP address
• Browser type
• Device information
• Website usage data (via cookies and analytics tools)

c. SMS Communication Data

• Mobile phone number
• Message interaction data (e.g., delivery, open, response status)
• Consent records (opt-in/opt-out timestamps)

2. How We Use Your Information

We use your information to:

• Provide and manage our services
• Schedule and confirm appointments
• Send appointment reminders and updates
• Respond to inquiries and customer service requests
• Send promotional offers, discounts, and marketing messages (if consent is provided)
• Improve website functionality and user experience
• Comply with legal obligations

3. SMS Messaging Policy

By providing your mobile number and opting in, you consent to receive SMS/text messages from Gleemed Spa.

Types of Messages You May Receive:

• Appointment confirmations and reminders
• Post-treatment instructions
• Customer service communications
• Promotional and marketing messages (if opted in)

Message Frequency:
Message frequency may vary based on your interactions with us.

Message and Data Rates:
Standard message and data rates may apply based on your mobile carrier.

Opt-Out Instructions:
You may opt out of SMS messages at any time by replying:

• STOP (to unsubscribe)
• HELP (for assistance)

After opting out, you will no longer receive SMS messages except for confirmation of your opt-out request.

Consent Requirements:

• SMS consent is not a condition of purchase
• We maintain records of opt-in consent in compliance with applicable laws (TCPA, CTIA guidelines)

4. Sharing of Information

We do not sell, rent, or share your personal information or mobile data with third parties for marketing purposes.

We may share your information only in the following situations:

• With service providers (e.g., appointment systems, payment processors, SMS platforms) strictly for business operations
• To comply with legal obligations or enforce our rights
• In the event of a business transfer (e.g., merger or acquisition)

All third-party providers are required to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal information
• Request correction or deletion
• Opt out of marketing communications
• Withdraw consent at any time

To exercise your rights, contact us using the information below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Analyze user behavior
• Personalize your experience

You can control cookies through your browser settings.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies.

9. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Gleemed Spa
Website: https://gleemedspa.com
Email: info@gleemedspa.com
Phone: 410 826 0800

12. SMS Compliance Disclosure (For Carriers and Registrations)

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes
• All SMS opt-in data and consent records are securely stored
• Messaging complies with TCPA, CTIA, and applicable carrier requirements
• Users may opt out at any time by replying STOP

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

End of Privacy Policy